Shipping Information

Method
Orders are shipped via UPS or FedEx. We do not ship with the US Postal Service, so we regret that we are unable to ship to P.O. boxes or APO/FPO addresses. Also, we do not ship to foreign countries. Standard service is UPS Ground or FedEx Ground. Next day air shipping is not available for all items. It will be noted on the product page if it is not available.

Timing
Most orders of "in stock" items are shipped within 2 business days (meaning if you place an order on Monday it should normally ship out by Wednesday). If an item is listed with a lead time, instead of "in stock", this lead time indicates the approximate amount of time (in business days) before your order will be shipped. Shipping transit time is in addition to the lead time listed. We cannot guarantee ship dates or transit times so if you have a special need regarding delivery time, please call or email us and we will try to accommodate your needs.

Lead Times
When items are not in stock, we make every effort to be as accurate as possible with our lead time estimates, but please keep in mind that these are estimates based on current information. Sometimes items end up taking longer, in these situations we will keep you updated via email. Also, sometimes items come in early in which case we ship them out as soon as they are available.

Number of Shipments
If your order includes more than one item, your order may come to you in multiple shipments. This is because certain items are located at different warehouses.

Drop Shipments
Certain orders may be shipped to you directly from the manufacturer's warehouse. We do this on occasion so you can get your order faster. In these cases, if you want to return your order, it still needs to come back to Linenplace not to the company who shipped it. Please ship these items back to the Linenplace warehouse at the address listed on the return policy page.

Shipping Rates
Standard ground service shipping rates are based on your order subtotal.

Shipping to HI and AK and Large Carton Size Shipments
Shipping rates to HI and AK are higher. The site will quote your rate at check-out. In some cases we may need to contact you with a revised shipping rate. This is due to the size and weight of the items in your order and the destination zip code. In the case of bulky shipments with large cartons, the rates may be prohibitive and going forward with the order may not be advisable. We will contact you for approval before shipping. In addition, some bulky orders (large cartons) shipping to the continental U.S. are also subject to higher "dimensional weight" rates with UPS and FedEx and may also require a revised shipping rate. In this case we will also contact you for approval before processing the order. Thank you for your understanding.